Privacy Policy for Aqueous Bathhouse

At Aqueous Bathhouse, accessible from our online platform, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Aqueous Bathhouse and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Information We Collect

We collect personal data that you provide to us directly when you interact with our site or our services. This includes, but is not limited to, information gathered when you request a consultation, inquire about our products (bespoke bathroom suites, custom vanities, shower screens, tapware, and tiling), or seek installation guidance.

• Contact Information: Such as your name, email address, phone number, and physical address, which allows us to communicate with you regarding your bathroom design and supply needs.
• Consultation Details: Information related to your specific bathroom renovation project, including design preferences, measurements, existing conditions, and product interests. This helps us provide tailored design and product recommendations.
• Communication Records: When you send us emails or other communications, we may retain those communications to process your inquiries, respond to your requests, and improve our services.

We also collect information automatically as you navigate through our site. This information is primarily for site analytics and may include your IP address, browser type, internet service provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This data is not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

How We Use Your Information

The information we collect is used in various ways, including to:

• Operate and maintain our online platform effectively.
• Provide, operate, and enhance our bespoke bathroom design and supply services.
• Personalize your experience with our offerings, including custom vanity and tapware selections.
• Understand and analyze how you use our site to improve functionality and user experience.
• Develop new products, services, features, and functionality related to home furnishings and bathroom renovations.
• Communicate with you for customer service, to provide updates and other information relating to the service, and for marketing and promotional purposes, especially regarding new design trends or product arrivals like unique tiling options.
• Send you emails regarding your inquiries or services.
• Find and prevent fraud.

Data Retention

We retain personal data for as long as necessary to provide the services you have requested, and for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

Sharing Your Personal Data

We do not share your personal data with third parties except as described in this Privacy Policy:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. These include providers for hosting, data analysis, email delivery, and customer service.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: If Aqueous Bathhouse is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Aqueous Bathhouse does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.

Log Files

Aqueous Bathhouse follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Aqueous Bathhouse uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Third-Party Privacy Policies

Aqueous Bathhouse's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Aqueous Bathhouse

2847 Pacific Highway, Unit 3B

Coffs Harbour, NSW, 2450

Australia